How to return an item.
                            If you would like to return your item (for any reason) please see the below options.
                            If you want to return a damaged item, please contact sales@ultimatestyling.co.uk with your order
                                information and evidence of the damage. Instructions will be given within 1 working day.
                            Is your item LESS than 1kg and
                                    smaller than 61cm (L) x 46cm (W) x 46cm (D)?
                            Please fill out the returns form on the bottom of your invoice you received in the box and
                                include this in the returning package. Please make sure the goods are well packed and
                                secure.
                            Follow the link below and create your Royal Mail returns label.
                            Please be aware that you will be charged £4.25 (UK Mainland only) for this service, this will
                                be deducted from your refund/exchange.
                            http://www.royalmail.com/track-my-return/create/1627
                            
                            Is your item MORE than 1kg and
                                    smaller than 61cm (L) x 46cm (W) x 46cm (D)?
                            If your item exceeds the above size, it will most probably be cheaper for you to return the
                                goods at your own will. This can be via any courier, we suggest that you obtain tracking
                                information as we cannot be held responsible for lost or undelivered items.
                            Please fill out the returns form on the bottom of your invoice you received in the box and
                                include this in the returning package. Please make sure the goods are well packed and
                                secure.
                            Alternatively, we offer a collection service for packages this size. This is at a cost of
                                £7.95 (UK Mainland) and will be deducted from your refund/exchange. Please contact sales@ultimatestyling.co.uk to arrange a
                                collection.
                            Please be aware that without a returns form included in
                                the package, there may be a delay with any refund or exchange.